Please Review Our Rental Terms & Conditions
Cancellation/No Show Policy
Customers may cancel for any reason up to 48 hours before the start of your rental and will receive a full refund of your deposit and payment. Cancellations made inside of 48 hours of the start of your rental are non-refundable (with the exception of weather) and the full balance of your rental will be charged to your credit card. If Blue Heron Boats deems the weather unfavorable for boating before the start of your rental, then we will try and reschedule your booking. If you cannot be rescheduled, then you will be refunded. However, once you have left the dock and are on the water, there is no refund if it begins to rain. No call no shows will result in forfeiture of entire rental fee.
Peek Protect
At checkout, you may choose to purchase Peek Protect for added flexibility. Peek Protect allows you to request a refund if you need to cancel your booking under qualifying circumstances.
Please note:
- Peek Protect is provided and managed by a third-party provider, not by our company.
- All refund requests must be submitted directly through the Peek Protect link included in your booking confirmation.
- We are unable to process or approve Peek Protect refunds on your behalf.
For full details, please review the official Terms & Conditions:
https://www.refundable.me/en-us”
Required Agreements and Liability Waivers
Upon booking confirmation, the booking guest will be required to review and electronically sign both a Boat Rental Agreement and a Liability Waiver. ALL guests riding on the boat and/or jet skis will be required to sign a Liability Waiver. These documents will be sent via email to the address provided during the booking process.
- Completion Required: Guests must sign and return both documents prior to the rental period. Failure to do so may result in cancellation of the booking without refund.
- Digital Signatures: We accept secure electronic signatures for both documents.
- Binding Agreement: By signing, guests acknowledge they have read, understood, and agreed to the terms outlined in both the Rental Agreement and the Liability Waiver.